FAQ

Frequently Asked Questions (FAQ) – Makhmoor Collections

1. What products do you sell?

We offer a variety of fashion items including perfume testers, men’s t-shirts, and ladies' dresses. All our products are carefully selected for quality and style.

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2. Are your perfume testers original?

Yes, we only sell authentic perfume testers. These are the same fragrances as the originals, usually without retail packaging or caps.

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3. How can I place an order?

You can place your order directly through our website by adding items to your cart and checking out. For help, you can also message us on WhatsApp or social media.

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4. What payment methods do you accept?

We accept:

1.Cash on Delivery (COD)

2.Debit/Credit Cards

3.JazzCash & EasyPaisa

4.Bank Transfer

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5. Do you deliver all over Pakistan?

Yes, we deliver nationwide across Pakistan.

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6. How long does delivery take?

Delivery usually takes 3 to 4 working days, depending on your location.

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7. What are the delivery charges?

Delivery charges vary depending on your area and will be shown at checkout. Customers are responsible for delivery charges.

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8. Can I return or exchange a product?

Yes, you can return or exchange an item within 7 days if you are not satisfied. Products must be unused and in original condition. Please note that delivery charges are non-refundable.

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9. What if I receive a damaged or wrong item?

We sincerely apologize for any inconvenience. Please contact us immediately with pictures of the product, and we will resolve the issue promptly.

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10. How can I contact you?

You can reach us via:

1.WhatsApp

2.Email

3.Social media inboxes
Our support team is here to help you with any questions!